# Lobbby > An AI agent for you and your customers. Take bookings and orders in Telegram, manage your schedule and keep track of your business. Free during early access. Your AI agent answers customers and helps you manage your work. Instead of long back-and-forth, you get a ready order and your customers get fast, easy service. - Start in Telegram: https://t.me/lobbbybot - Get in touch: hello@lobbby.app - Privacy Policy: https://lobbby.app/privacy/ - Terms of Use: https://lobbby.app/terms/ - Data and security: https://lobbby.app/security/ - Brand kit: https://lobbby.app/brand/ - English: https://lobbby.app/ - Русский: https://lobbby.app/ru/ (llms.txt: https://lobbby.app/ru/llms.txt) ## Start with a conversation Tell @lobbbybot about your service and how customers book or order. The agent builds your storefront around the way you work. - **Describe your business**: Send a message, a photo of your menu, a price list, any file or a link to your website. The agent reads the names and prices itself and puts them into your storefront. - **Check your storefront**: The agent adds your services, photos and prices, with booking slots or the ordering flow you need. Ask for changes in the chat. - **Tap “Launch” in Telegram**: Your business gets its own bot and storefront. Customers book or order inside Telegram, and each request reaches you with buttons to respond. ## See what needs your attention Open the owner console inside your business bot to manage the day. Your tasks, knowledge base and automation rules are there too. - **Home**: Start with requests waiting for your decision. See today’s timeline and the week in numbers. - **Orders**: Find an order with search and filters. Record payments and deposits yourself when the customer pays you. - **Calendar**: Set available slots, days off and special hours. Check event seats, move a booking or cancel it with customers notified. - **Storefront**: Edit prices and descriptions, manage menu stock or block rental dates. Preview as a customer and restore an earlier version when needed. - **Customers**: See past orders and keep notes on each customer. Public ratings appear after three reviews. - **Analytics**: Look back over 7, 30 or 90 days. See popular services, your busiest days and hours, and how full your events are. ### Fewer things to remember yourself - Day-before booking reminders - Waitlists for full events - Review requests and public ratings - Repeat orders in two taps - Nudges for unfinished orders - Delivery pins with map links - Order exports to CSV - Morning and evening summaries ## An AI agent on both sides of the counter You give it the jobs that interrupt your day. Your customers get help choosing and booking, even when you’re busy. ### For you - **Build and change your storefront**: Describe what you need or send a menu photo, price list, document or a link to your website. The agent reads it all itself and builds the storefront, and can search the web for service photos. - **Put a deadline on a task**: Ask it to create a task with a due date. It reminds you when that task needs your attention. - **Describe a rule in your own words**: “After I mark an order as paid, send directions.” The agent sets up the automation; important actions need your confirmation button. - **Ask about your business**: Ask which services get booked or look up a customer’s orders. The agent answers from your business data. - **Know what’s waiting**: Get a morning and evening summary. If a request is waiting for your answer, the agent reminds you. ### For your customers - **An answer in their language**: Customers can write at any hour. The agent replies in their language and makes clear that it’s an AI assistant. - **Book without leaving the chat**: The agent helps customers choose a service, then makes the booking or places the order in the conversation. - **Your rules, explained**: Questions about prices or how to get there get answers from your storefront and knowledge base. - **No need to start over**: The agent remembers what a customer told it and their past orders within your business. They don’t have to repeat the same details each time. - **A question for you, not a guess**: When it doesn’t know, it says so and asks you. Your answer goes into the knowledge base, so next time the agent answers on its own. ## Any business. One storefront. Those six businesses are just examples. Tell the agent what you do in one message, and it puts together your Telegram storefront. Barbershop, Massage, Brows and lashes, Skincare, Tattoo studio, Yoga, Tutoring, English lessons, Photographer, Tours, Surfing, Diving, Workshops, Kids’ parties, Catering, Bakery, Food delivery, Coffee shop, Car rental, Console rental, Airport transfer, Cleaning, Upholstery cleaning, Handyman, Device repair, Pet grooming, Villa rental, Clothing store, Dental clinic, Home nail service, Dance classes, Boxing, Pilates, Makeup artist, SUP rental, Wake park, Yacht charter, Sushi to order, Custom cakes, Gardener, Translator, Lawyer. ## You make the important calls - **Customers pay you directly**: Payment happens outside Lobbby, using the method you arrange with your customer. Lobbby takes no commission on orders. - **Your button confirms the change**: The agent needs your confirmation in Telegram to change prices or key terms, or delete anything. - **Each business has its own data**: Your customers and business data are kept apart from every other business on the platform. - **Customers know it’s AI**: The agent identifies itself as an AI assistant. It doesn’t pretend to be you or a member of your team. ## Free during early access - **Free**: Use Lobbby for your business at no cost while early access lasts. - **Paid plans**: Paid plans will follow early access. Prices have not been announced. ## Before you get started ### Do customers need another app? No extra app or website is needed. Customers open your storefront and place orders inside Telegram. ### What does Lobbby cost? Early access is free. Paid plans will come later; prices have not been announced. ### Where do customer payments go? Customers pay your business directly, outside Lobbby. Lobbby does not process those payments or take a commission on orders. ### What can customers book or order? Appointments, delivery or pickup orders, and rentals with several items and their own dates. You can also offer seats on events or tours and take requests with photos. ### How do I set up and change things? Describe what you need to the agent, or send a menu, a price list, any file or a link to your website: it reads the details and builds the storefront itself. Launching, price changes, deletions and changes to key terms need your confirmation button in Telegram. ### Which languages can my customers use? The agent chats in the customer’s language. The storefront interface is currently Russian only.